Sustainable Certification™ is committed to the processes and the benefits to be achieved by compliance with identified legislation, regulation, and standards.

As part of our compliance regime, we aim to:

1 . Recognise the value afforded to our business by clients

2 . Delight our clients

3 . Develop our people

4 . Quantify the expectations of interested parties and meet or exceed them

5 . Continually improve our product ands service offerings, whilst leading the market in both price and functionality

6 . Communicate effectively and efficiently with internal and external stakeholders

 

In order to achieve this, we will:

 

1 . Document our management systems

2 . Establish measurable objectives and targets which are congruous with our mission, vision and operating philosophy, driving them down through our organisation

3 . Assist our suppliers and partners to achieve a higher level of client satisfaction

4 . Provide human, physical and financial resources

5 . Be open and honest in our dealings with others, treating all with respect

6 . Monitor the effectiveness of our systems

7 . Maintain external audit processes to evidence compliance and identify opportunities for improvement

8 . Ensure no other products or services are offered either directly or indirectly which may compromise our ability to act impartially

9 . Ensure this Policy is understood, implemented and maintained at all levels of our organisation

Chief Executive Officer
Sustainable Certification™ Pty Ltd
July 2012

To find out more give us a call on 1800 024 940